Lehigh Valley Wellness — Website Disclaimer and Terms of Use

1. Informational Purposes Only / No Medical Advice

The content on this website (including text, graphics, images, videos, downloads, forms, blog content, and other materials) is provided for general informational and educational purposes only. It is not medical advice and is not intended to substitute for professional medical advice, diagnosis, or treatment. Do not use information from this website to diagnose or treat a health problem. Always seek the advice of a qualified healthcare professional regarding any medical condition or treatment decisions.

2. Not for Emergencies

This website and any related communication channels (including contact forms, email, chat, and text messaging) are not intended for emergency or urgent medical issues. If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.

If you are experiencing a mental health crisis or thoughts of self-harm, call or text 988 (U.S. Suicide & Crisis Lifeline) or seek emergency assistance.

3. No Provider–Patient Relationship

Using this website, submitting a contact/request form, emailing, texting, calling, or otherwise contacting Lehigh Valley Wellness does not create a provider–patient relationship. A provider–patient relationship is established only after all of the following occur:

• An initial clinical evaluation/consultation is completed (telehealth or in-person as appropriate),
• Required intake documentation, informed consent, and practice policies are reviewed and signed, and
• The practice and patient mutually agree to establish care (including confirmation that services are clinically appropriate and legally available based on the patient's location).

4. Communications, Privacy, and Security (Important)

Please do not submit sensitive medical information (for example: diagnoses, medications, detailed symptoms, lab results, full medical history, insurance card images, or other protected health information) through general website forms, standard email, SMS/text, or website chat unless we explicitly direct you to a secure messaging workflow or other secure method.

Website contact channels are intended primarily for administrative inquiries (e.g., requesting an appointment, general questions about services, and billing/logistics). If you need to share clinical details, we will provide instructions for using appropriate secure workflows.

5. Telehealth Services and Geographic Availability

Telehealth services are offered only when clinically appropriate and only where permitted by applicable laws and licensing rules. You must be physically located in a state where the provider is authorized to practice at the time of your appointment. We may request confirmation of your location at the time of service.

Certain services, prescriptions, labs, or treatments may require an in-person visit and/or additional verification depending on clinical needs and legal requirements. Telehealth is not appropriate for all conditions.

6. Treatments, Prescriptions, and Clinical Decision-Making

Any reference on this website to specific treatments, medications, or services (including medical weight management and hormone therapy) is general information and does not mean a treatment is right for you. Treatment decisions and prescriptions are made only after an individualized evaluation and discussion of risks, benefits, and alternatives. Not all patients are candidates for all therapies.

7. Results May Vary / No Guarantees

Health and treatment outcomes vary by individual. Results depend on many factors, including medical history, baseline health status, adherence to the care plan, lifestyle factors, and other variables. We do not guarantee any specific outcome.

8. Testimonials, Before-and-After Information, and Examples (If Used)

If this website includes testimonials, patient stories, examples, or before-and-after descriptions, they represent individual experiences and are not a guarantee that any other person will achieve similar results. If results are described, they may not be typical. Any depiction of outcomes is for informational purposes only and should be interpreted in the context of individualized care and clinical variability.

9. External Links and Third-Party Content

This website may contain links to third-party websites, services, or resources. Lehigh Valley Wellness does not control and is not responsible for the content, privacy practices, or terms of use of any third-party websites or services. A link does not imply endorsement.

10. Website Availability, Accuracy, and No Warranties

We strive to keep website information current and accurate; however, medical information, service descriptions, availability, pricing, and policies may change over time. This website is provided "as is" and "as available." We make no warranties, express or implied, regarding the completeness, reliability, or availability of website content.

11. Limitation of Liability (Website Use Only)

To the fullest extent permitted by law, Lehigh Valley Wellness is not liable for damages arising out of or related to your use of, or inability to use, this website or any reliance on website content, including indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.

This limitation relates to website use and content and does not alter any rights you may have under applicable law regarding healthcare services.

12. Changes to This Disclaimer

We may update this Disclaimer from time to time. Changes are effective immediately upon posting. Your continued use of this website after changes are posted constitutes acceptance of the updated Disclaimer.

13. Contact

If you have questions about this Disclaimer, contact us:

• Phone: (484) 619-2876
• AI Assistant: Available 24/7 on our Contact page

Last updated: December 24, 2025